Skin conditions

Scars and texture treatment in Metro Vancouver

Scars come from acne, surgery, injury and burns. Rough texture and enlarged pores come from sun, oil and time. They are different problems, and they respond to different treatments.

Physician led. Burnaby and Richmond. Every skin tone since 1996.

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A physician assesses your skin, classifies what you have, and explains your plan before you decide anything.

Understanding the condition

What scars and texture actually are

A scar is fibrous tissue the body lays down to repair skin after an injury reaches the dermis, and it can sit sunken, raised or flat depending on how that repair turned out.

Skin texture is a separate thing: the surface quality of the skin, its smoothness, its pore size and its evenness. Scars and texture often sit together, so people ask about them in the same breath, but they are treated very differently. A scar needs collagen rebuilt or remodelled underneath it. Rough texture and enlarged pores respond to resurfacing and skin-quality work.

Scars come from many causes, not only acne. Surgery, injury, burns and chickenpox all leave them. Acne is one of the most common causes of facial scarring, and it has its own page, so acne-driven scarring is planned there. Sorting a true scar from a flat mark and from ordinary texture is one of the first things we do at consultation.

The scar and texture types this page covers

Rolling scars

Broad, shallow waves wider than 4 to 5 mm, tethered down from below by fibrous bands. They respond best to collagen and dermal remodelling, and selected cases suit rebuilding lost volume from beneath.

Boxcar scars

Round or oval depressions 1.5 to 4 mm across with defined edges. A common atrophic type that responds well to collagen-building and resurfacing work.

Icepick scars

Narrow, deep pits under 2 mm wide. The deepest and most stubborn atrophic scars, and we say plainly which of yours will improve and which will only soften.

Hypertrophic and keloid scars

Raised, firm scars. Hypertrophic scars stay within the wound, while keloids grow beyond it and are more common in deeper skin. Both need a physician assessment first, and active keloids are routed to medical care.

Stretch marks

Narrow bands where the dermis tore under rapid stretching. A form of dermal scarring, so the same collagen-building treatments studied for atrophic scars apply, and fresh red marks respond better than old white ones.

Rough texture and pores

Not scars but surface quality: dead cell buildup, sun damage and slowed cell turnover, with pores that look larger from oil, sun and lost elasticity. These respond to resurfacing and skin-quality work.

The BioPlus difference

Why scars behave differently on different skin tones

Skin tone changes how skin scars and it changes which treatments are safe. Dermatologists describe skin tone with the Fitzpatrick scale, from type I, which always burns, to type VI, the deepest skin tone. Keloid and raised-scar risk runs higher in deeper skin, and aggressive resurfacing can leave post-inflammatory pigment that lasts months in Fitzpatrick IV to VI. This is why device selection changes, and why a scar plan that works well on lighter skin can backfire on darker skin. We have treated scarring across every skin tone since 1996.

Keloid history first

Keloid and raised-scar risk runs higher in deeper skin and at high-tension sites. We take a personal and family scar history before any needle or energy treatment, and treat conservatively in anyone who tends to keloid.

Pigment risk respected

Aggressive ablative resurfacing is the tool that most often leaves post-inflammatory pigment in Fitzpatrick IV to VI. We plan around it rather than reaching for it by default.

Devices that spare pigment

The safest scar tools in deeper skin do not target pigment. Microneedling uses no heat and no light, and radiofrequency is not absorbed by melanin, so pigment is never the target.

Declined for your skin tone elsewhere?

Aggressive resurfacing can clear a scar and leave a pigment problem beside it, and that risk climbs as skin tone deepens, so some clinics simply decline darker skin. We take a different route. Microneedling, radiofrequency microneedling and water-targeted thulium lasers remodel scars without making pigment the target, which is why patients turned away elsewhere are often treatable here, on conservative, skin-tone-matched settings.

Thirty years treating scars across every skin tone.

How your visit works

From first look to a plan that fits your skin

Scar treatment succeeds or fails at classification. Naming your scar type and recording your skin tone is where the plan starts.

1
Consultation

A physician takes your scar history, including any personal or family keloid tendency, and separates true scars from flat marks and ordinary texture.

2
Your plan

We classify each scar by type, record your Fitzpatrick skin tone, and match the method to the scar and the skin, with conservative settings first.

3
Treatment

Staged collagen, remodelling or resurfacing work, sequenced so darker skin is never provoked into new pigment, with the keloid check settled first.

4
Follow-up

We photograph your skin under consistent lighting at each review, so progress is measured rather than remembered, and adjust the plan as your skin changes.

How care is built

Your plan follows a clear order

No two scar plans are the same, because scars differ by type, depth, cause and skin tone. The order is deliberate.

01
The keloid check comes first

Before any needle or energy touches your skin, we establish whether you scar normally or tend to keloid. Keloid-prone skin is treated conservatively, and active or growing keloids are routed into medical care rather than treated cosmetically.

02
Match the method to the scar

Rolling and shallow boxcar scars respond best to collagen-building and remodelling work. Deep icepick scars are the most stubborn, and we say plainly which will improve well and which will only soften. Selected rolling scars may suit rebuilding volume from beneath.

03
Treat texture as skin quality

General roughness, dullness and enlarged pores are a surface-quality question, planned with resurfacing and skin-quality work rather than deep scar remodelling. If scarring is from acne, active breakouts are settled first.

Treatments we may use

The tools we reach for on scars and texture

In two groups: collagen and remodelling for scars, then resurfacing for texture, pores and shallow scarring. Which appear in your plan depends on your scar type, skin tone and goals. Every device holds an active Health Canada medical device licence.

Microneedling

Collagen induction, no heat, no light

A motorised pen drives sterile fine needles to controlled depths, triggering the wound-healing cascade that builds new collagen under a scar. The best-evidenced entry point for atrophic scarring, with rolling and shallow boxcar scars responding best.

Why this oneNo heat and no pigment target, so the lowest pigmentation risk in deeper skin tones.

Learn more →

Morpheus8

Radiofrequency microneedling

Coated needles release heat at set depths from about 0.5 to 4 mm, remodelling the dermis under a scar while sparing the surface between the needle channels. The adjustable depth reaches the fibrous bands that tether rolling scars down.

Why this oneMore remodelling per session for firm, tethered rolling scars and scarring beside early laxity.

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Secret RF

Radiofrequency microneedling

Semi-insulated needles deliver a middle-ground dermal remodelling at depths of about 0.5 to 3.5 mm. It carries named-device published evidence for atrophic scars, and its device literature includes stretch marks.

Why this oneStrong device-specific scar data and a gentle depth profile for medium-depth scars and striae.

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Sylfirm X

Dual-mode radiofrequency microneedling

Two modes: a low-heat pulsed mode designed for pigment-prone and redness-prone skin, and a continuous mode for deeper scar remodelling. It is the tool we reach for when scarring sits in pigment-reactive skin.

Why this oneTreats the dermis while minimising the heat load that can stir rebound pigment.

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Sculptra

Collagen biostimulator, injectable

An injectable poly-L-lactic acid that prompts your skin to build its own collagen over roughly 3 to 6 months. On scars its role is narrow and off-label: selected rolling, distensible scars where the problem is lost dermal volume. Icepick and boxcar scars do not respond.

Why this oneRebuilds volume from beneath for rolling scars that resurfacing alone will not lift, with the early-stage evidence explained first.

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LaseMD Ultra

1927 nm thulium fractional laser

A water-targeted resurfacing laser that sheds damaged, pigmented surface cells through microscopic channels and rebuilds fresh collagen without vaporising the surface. Its key trials were run in Asian skin.

Why this oneTargets water rather than melanin, so one of the safer resurfacing classes in deeper skin tones.

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PicoSure

755 nm picosecond laser

Ultra-short pulses and a focus lens array remodel the skin under an intact surface, so recovery is days of mild redness rather than a week of peeling. A prospective study measured meaningful scar-volume reduction over six sessions, with new collagen confirmed on biopsy.

Why this oneMeasurable scar and texture improvement without breaking the skin surface.

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Fotona 4D

Dual-wavelength Er:YAG and Nd:YAG protocol

A four-step protocol that works two levels at once: an Er:YAG laser resurfaces the surface while a deep-heating Nd:YAG stimulates collagen under textural irregularity. It adjusts from a light polishing peel to deeper resurfacing.

Why this oneOne plan for skin that has both surface roughness and shallow scarring.

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BioPlus by the numbers

Three decades treating scars

30
Years treating scars
I to VI
Every Fitzpatrick skin tone
8
Scar and texture treatments
2
Metro Vancouver locations

What to expect

Sessions, downtime and results

Timelines

Scars remodel on collagen, which rebuilds slowly. Improvement continues for 2 to 3 months after your final session as new collagen matures. Fresh red stretch marks respond better than old white ones.

Sessions

Most plans run 3 to 5 sessions about 4 to 6 weeks apart, with radiofrequency microneedling sometimes needing only 1 to 3. Deep and older scars need more.

Downtime

Microneedling and radiofrequency microneedling, 1 to 3 days of redness with fine grid marks up to a week. Thulium resurfacing, 2 to 7 days of bronzed flaking. Picosecond laser, hours to a day or two.

Aftercare

Daily broad-spectrum sunscreen on treated and untreated days, a gentle cleanser and a bland moisturiser, no picking at flaking skin, and a pause on strong actives around each session.

Softened and remodelled, not erased

Here is the honest part. Scar treatment softens a scar, evens its colour and remodels the collagen under it, so it becomes far less noticeable, but a scar is a permanent change in the skin and the goal is meaningful improvement rather than erasure. In a published study of picosecond laser treatment, six sessions reduced scar volume by roughly a quarter. Deep icepick scars improve least, and your physician tells you at the start which of your scars will respond well and which will only soften. Results vary from person to person.

Your skin tone is not a reason to be turned away. It is the first thing your scar plan is built around.

The BioPlus approach to scars and texture

Questions patients ask

Scars and texture FAQs

Can scars be removed completely?

Scars are rarely removed completely, and honest clinics say so. Treatment softens a scar, evens its colour and remodels the collagen under it, so it becomes far less noticeable, but a scar is a permanent change in the skin and the goal is meaningful improvement rather than erasure. In a published study of picosecond laser treatment, six sessions reduced scar volume by roughly a quarter. Deep icepick scars improve least, and your physician will tell you at the start which of your scars will respond well and which will only soften.

What is the best treatment for rolling scars?

Rolling scars respond best to treatments that rebuild collagen in the dermis and release the bands that tether them down, which means microneedling, radiofrequency microneedling and fractional laser resurfacing. Because rolling scars come from lost dermal volume, they are also the one atrophic scar type where a collagen biostimulator may help selected cases by rebuilding volume from beneath. There is no single best answer, because the right choice depends on how deep the scars are, your skin tone and whether they sit alongside other scar types.

Does microneedling work on scars?

Yes. Microneedling has strong trial evidence for atrophic scars: a meta-analysis of randomised controlled trials found microneedling alone significantly improves them, and a separate systematic review supports its safety across skin types. It works by creating controlled micro-injuries that trigger new collagen under the scar, with no heat and no light involved. Rolling and shallow boxcar scars respond best, and deep icepick scars respond least. Because it targets no pigment, it is also the collagen treatment with the lowest pigmentation risk in darker skin.

Can scars be treated safely on darker skin?

Yes, when the device and settings are chosen for your skin tone. The safest scar treatments in Fitzpatrick IV to VI are the ones that do not target pigment: microneedling uses no heat and no light, and radiofrequency microneedling delivers energy through needles that melanin does not absorb, both supported by published reviews in skin of colour. Aggressive ablative resurfacing is the tool that most often causes post-inflammatory hyperpigmentation in darker skin, so an experienced clinic plans around it. BioPlus has treated scarring across every skin tone since 1996.

What can be done about keloid scars?

Keloid scars need a physician assessment before any cosmetic treatment, because keloids grow beyond the original wound and can react to aggressive treatment by growing larger. Keloids are more common in deeper skin tones and at high-tension sites such as the chest, shoulders and earlobes. At BioPlus the first step with any raised or keloid scar is to establish whether it is stable and to plan conservatively, and a keloid that is growing, painful or itchy is routed into medical care rather than treated as a cosmetic concern. We take a personal and family keloid history before any needle or energy treatment on anyone.

What is the difference between a scar and rough skin texture?

A scar is a permanent structural change where the skin was injured deep enough to heal with fibrous tissue, so it sits sunken or raised. Rough texture is a surface-quality problem, from dead cell buildup, sun damage and slowed cell turnover, and it has no underlying injury. The distinction decides the treatment: a scar needs collagen rebuilt or remodelled underneath it, while rough texture and enlarged pores respond to resurfacing and skin-quality treatments. Separating the two is one of the first things a physician does at your consultation.

How do you treat stretch marks?

Stretch marks are a form of dermal scarring, so they are treated with the same collagen-building treatments used on atrophic scars: microneedling, radiofrequency microneedling and fractional laser resurfacing. Fresh stretch marks that are still pink or red respond better than old white ones, so earlier treatment helps. The realistic goal is softening and better blending with the surrounding skin, not disappearance, because the dermal tear that created them is permanent.

Can enlarged pores be made smaller?

Enlarged pores can be refined, though not erased, because pore size is partly set by anatomy. Pores look larger with excess oil, sun damage and the loss of skin elasticity that comes with age, and resurfacing treatments that rebuild collagen and clear the surface make them look tighter and less visible. Fractional thulium resurfacing and picosecond laser treatment both improve pore appearance and overall texture over a series. The honest framing is refinement and smoother-looking skin rather than pore removal.

How many sessions will I need for scar treatment?

Most scar plans run 3 to 5 sessions, spaced about 4 to 6 weeks apart, with radiofrequency microneedling sometimes needing only 1 to 3. Improvement continues for 2 to 3 months after the final session while new collagen matures. The exact number depends on your scar type, how deep the scars are and your skin tone, so a physician sets it after assessing your skin. Deep scars and older scars generally need more sessions and improve more slowly than shallow, newer ones.

How much does scar treatment cost in Vancouver, and is it covered by MSP?

Scar and texture treatments are cosmetic and are not covered by MSP, and the cost depends on which treatments your plan uses and how many sessions your scars need, so clinics quote after assessment rather than from a menu. At BioPlus the consultation is complimentary: a physician classifies your scars, tells you honestly what will improve, sets the number of sessions and gives you a written plan with exact pricing before you commit to anything. Medical care for certain scars, such as a problem keloid or a burn contracture, may run through the public system.

Complimentary consultation

Start by classifying what you have

Bring us a scar from acne, surgery, injury or years ago, or skin that just feels rough and looks uneven. A physician classifies what you have, tells you honestly what will improve and by how much, and gives you real numbers on sessions, timelines and cost. You decide from there.

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BioPlus Burnaby

155-5400 Kingsway, Burnaby

604-638-2299

BioPlus Richmond

145-8155 Capstan Way, Richmond

604-256-8285

Our services are private esthetic services and are not covered by MSP.